Shipping policy

Here’s a clean, professional Shipping Policy you can paste directly into Shopify 👇

Shipping Policy

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

We ship all orders using tracked delivery via PostNord.

🇸🇪 Sweden

Shipping cost: 49–69 SEK
Free shipping: Orders over 500 SEK
Estimated delivery time: 1–3 business days

🇪🇺 European Union

Shipping cost: 99–149 SEK
Free shipping: Orders over 800 SEK
Estimated delivery time: 3–7 business days

🌍 International (Rest of World)

Shipping cost: 149–199 SEK
Free shipping: Orders over 1000 SEK
Estimated delivery time: 5–12 business days

Tracking Your Order

All shipments include tracking. Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.

Customs, Duties & Taxes

For orders shipped outside the European Union, import duties, taxes, and customs fees may apply. These charges are the responsibility of the customer and are not included in our shipping rates.

Delays

While we aim to deliver within the estimated timeframes, delays may occur due to factors outside our control (such as customs processing, carrier delays, or peak seasons). We appreciate your patience in such cases.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately before your order is dispatched.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at hello@tcgcase.co within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.